Do’s and Don’ts of Social Media in MultiFamily

THE DO'S

  • Posts with lots of Likes, comments, and shares

  • Posts that receive a high volume of Likes, comments, or shares in a short time

  • Posts that are Liked, commented on, or shared by one’s friends

  • Link posts

  • Post types that one interacts with often

  • Post types that users seem to prefer more than others (e.g., photo, video, or status update)

  • Videos uploaded to Facebook that receive a large number of views or extended viewing duration

  • Posts that are timely or reference a trending topic

  • Posts from Pages that one interacts with often

  • Posts from Pages with complete profile information

  • Posts from Pages where the fan base overlaps with the fan base of other known high-quality pages

THE DON’TS

  • Like-baiting

  • Posts that include spammy links

  • Frequently circulated content and repeated posts

  • Text-only status updates from Pages

  • Posts that are frequently hidden or reported (a sign of low quality)

  • Posts that ask for Likes, comments, or shares

  • Posts with unusual engagement patterns (a like-baiting signal)

  • Overly promotional content from Pages—pushing people to buy an app or service, pushing people to enter a contest or sweepstakes, posts that reuse the same text from ads