Covid-19 and remote work opened our eyes to many things, one of which is that emphasis should be on deliverables, productivity, and KPIs, rather than hours spent at work. If one can reach KPI’s and deliverables in 30 hours a week instead of 40, why punish the employee? Let the focus be on output not on hours spent at work. We live in a world where we are all connected via email, slack, social media and in multiple time zones. Let’s continue to work towards normalizing and freely sharing that personal commitments are just as important as the professional ones. If the employee can take a call or be working while their kids are in a sports class or if an employee is taking a call in the car, we should be accepting of the situation.
Read moreHigh Tech and Higher Maintenance: The Evolution of Maintenance
April 22, 2019, 1,418 days ago I published a blog called High Tech and Higher Touch: The Evolution of Leasing. Much as happened in the last 1,418 days. We have had the world shut down, human interaction has changed, expectations of consumer habits have evolved, but one thing has stayed the same: the need for exceptional customer experience.
Read moreHow to Conquer Working From Home During COVID-19
COVID-19 has forced many renters out of the office and into a work-from-home situation and renters have had to adapt. What we’ve seen in every round of our COVID-19 National Renter Study, is an increase of renters working from home who have no idea when they will be allowed to return to work.
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